Toronto Senior Manager, Transformation Strategy

Join TD as a Senior Manager, specializing in Transformation Strategy in Toronto, Ontario. Play a key role in implementing AI-driven processes and enhancing operational efficiency.
This position within the Strategy & Enablement team focuses on the Contact Centre of the Future initiative, ensuring effective transformation across multiple workstreams. Your expertise in governance, financials, and executive reporting will be vital in navigating complex cross-functional projects. Strong agility and stakeholder influence are paramount in achieving strategic goals.
Key Responsibilities:
• Lead cross-functional transformation initiatives
• Develop governance practices for reporting efficiency
• Collaborate with Finance to track transformation costs
• Generate insights and storytelling for executives
• Identify and escalate risk dependencies
Requirements:
• 10–15 years in program delivery or governance
• Proven experience with large-scale projects
• Strong commu...