Full-time

Travel Counselor - Future Opportunity

Posted by American Express • June 03, 2026

📍 CDMX, Mexico, Mexico
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Description

Travel Counselor - Future Opportunity

CDMX, Mexico(Hybrid)

**Job Description**

This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.
If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.

**Responsibilities**

**How will you make an impact in this role?**

+ Deliver world-class customer service in an in-bound, high-volume travel call servicing environment.
+ Delighting our Premium Card Members in the United States with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements.
+ Under...

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