Description
Join Valentino as a Team Manager at Holt Renfrew, where you will lead the sales team in delivering unparalleled client experiences while achieving sales performance goals. This role emphasizes coaching and operational management.
As a Team Manager, you will train and mentor staff, oversee clienteling practices, and ensure compliance with company procedures. Your leadership will empower the team to excel through effective performance-driven strategies, maintaining high product knowledge and exceptional customer service.
Key Responsibilities:
• Achieve and monitor sales and clienteling KPIs
• Drive performance through coaching and constructive feedback
• Maintain high standards for product care and merchandising
• Organize stock counts and manage operational documentation
• Support staff onboarding and VIP client management
Requirements:
• At least 5 years of experience in luxury retail
• Proven track record...
As a Team Manager, you will train and mentor staff, oversee clienteling practices, and ensure compliance with company procedures. Your leadership will empower the team to excel through effective performance-driven strategies, maintaining high product knowledge and exceptional customer service.
Key Responsibilities:
• Achieve and monitor sales and clienteling KPIs
• Drive performance through coaching and constructive feedback
• Maintain high standards for product care and merchandising
• Organize stock counts and manage operational documentation
• Support staff onboarding and VIP client management
Requirements:
• At least 5 years of experience in luxury retail
• Proven track record...
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