Vancity Member Experience Specialist

Join Vancity as a Member Experience Specialist, enhancing member interactions through personalized service in Vancouver. This part-time role emphasizes digital tools and financial support.

You will become a vital part of Vancity's commitment to inclusion and social justice. This position focuses on providing tactical support for banking needs, training members on digital platforms, and facilitating foundational financial discussions. Ideal candidates are relationship-driven and eager to assist members in making informed decisions.

Key Responsibilities:
• Facilitate member transactions efficiently across multiple channels
• Aid members in onboarding to Vancity's digital services
• Address inquiries in-branch and through call centre support
• Perform Account Manager tasks, like cashflow interviews
• Collect quality member insights for service enhancement

Requirements:
• Minimum High School Diploma; preferred post-...