Vendor Operations & Call Center Process Manager

A leading home improvement retailer in Toronto is seeking a skilled professional to manage vendor partnerships and oversee call centre operations. This role involves driving process improvement initiatives, supporting cross-functional projects, and collaborating with internal stakeholders. Candidates should have 4-6 years of related experience, a high school diploma, and excellent planning and communication skills. Bilingual candidates are preferred. The position offers a flexible hybrid work environment.
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