Warehouse & Customer Service Specialist

Overview
Client Profile: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years.
Position: Warehouse & Customer Service Specialist
Industry: Japanese Shipping and Cargo Firm
Location: Laguna Technopark Biñan, Laguna
Salary: Php18,000 – Php25,000
Schedule: Monday – Friday (8:00am – 5:00pm)
Work Set up: On site
Benefits
Government mandated Benefits
HMO
13th month pay
Sick Leave Credits
Vacation Leave Credits
Free Parking
Company Events
Responsibilities
Handle customer inquiries and orders via email and phone regarding shipment status, inventory, and delivery schedules.
Receive and process delivery instructions from clients and coordinate with the warehouse team to arrange timely shipments.
Prepare and maintain accurate shipping documents and system records.
Resolve shipment delays, discrepancies, and other operational issue...