Warranty Specialist - Commercial Vehicle

As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.

About the role:

We are looking for a full-time Warranty Specialist to join the Aftersales Commercial Vehicle team at BYD UK, Hounslow, London area. The successful candidate will be responsible for processing and reviewing warranty claims, managing warranty payments. The role will also manage warranty parts returns, and conduct audits to ensure compliance with warranty policies.

Working location: Hounslow, London

Key responsibilities: 

• Submit accurate warranty and goodwill claims on a daily and weekly basis.

• Monitor daily and weekly reports

• Resubmit all rejected claims promptly

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