Woodbine Entertainment Player Services Agent

Elevate customer satisfaction as a Player Services Agent at Woodbine Entertainment. Provide enthusiastic service, guiding customers through their betting inquiries and enhancing their overall experience.

In this role, you will proactively engage with customers, helping them navigate betting processes and using self-serve machines. Your responsibilities include selling racing programs and educational materials, managing display items, and ensuring smooth operations during high-traffic events.

Key Responsibilities:
• Greet and assist customers enthusiastically
• Educate on betting procedures and machine usage
• Organize and sell racing and promotional products
• Reconcile daily sales and product tracking
• Support customers with wagering equipment issues

Requirements:
• Energetic and outgoing personality
• Excellent interpersonal and communication skills
• Ability to remain calm under pressure
• ...