Work in Portugal - Customer Care/French Market (Remote Job with Accomodation)!)

Want to Relocate to Portugal?

We are looking for French-speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon.

Position

Customer Support Representative

Location

Remote in Portugal

Market

French-Speaking

Your Main Responsibilities

As part of the Customer Service Operations team, you will :

• Respond to customer requests via email, chat, contact forms, and calls
• Handle support tickets related to general queries, refunds, or incomplete services
• Call users to speed up case resolution and improve communication
• Perform back-office tasks that may involve outbound calls
• Conduct outbound calls to promote products, collect feedback, and support customer success
• Maintain accurate records using CRM tools
• Achieve performance goa...