Workforce Optimization Analyst (Intraday Support) - Fall 2026 Co-op/Intern
Posted by Definity • May 30, 2026
Description
Job Description
YOUR NEXT CO-OP PLACEMENT
Work term: Fall 2026
Work term length: 8 months
From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co‑op placement with a company that offers truly rewarding work and real‑life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.
About The Role
As a Workforce Optimization Co‑op Analyst, you will play a key role in supporting the smooth and efficient operation of our contact centers. Working closely with our Intraday Analysts, you will gain hands‑on experience in a fast‑paced environment, learning the fundamentals of workforce management. Your primary focus will be on monitoring real‑time service levels, managing daily staff schedules, and...
Ready to Seal the Deal?
Submit your application today and take the next step in your career with Definity.
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